1、 Introduction
This website (“Website”) is operated by ourdinnerset. This privacy policy covers the information collected by this website as well as the information we collect from mobile applications, our conversations with you, and when you visit the store. Currently, they are all subject to this privacy policy. This policy aims to fully inform you of how we handle your personal data.
2、 Security
We are committed to processing your personal information with high standards of information security. We take appropriate physical, technical, and management measures to maintain the security and integrity of the personal information we collect, including limiting the number of people who can physically or logically access your data, and implementing various technical control measures to prevent unauthorized access. We also regularly provide safety and compliance best practices training to our employees.
3、 Privacy Policy
As we continue to develop our website and utilize technological advancements to improve the services we provide, this privacy policy may change. Therefore, we encourage you to continue referring to this policy so that you can understand our current privacy policy. We will post these changes or updates to the privacy policy on the website with the date of modification. In some cases, if the changes are significant, we will notify you via email or a notice on our website.
I. The information we collect
We may request personal information from you at different times and locations on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access the entire website or participate in all its features.
When you perform the following actions, we will collect and process certain personal information:
Visit our website
Log in to your ourdinnerset account
Enter information on our website
Shopping online through ourdinnerset
Call our customer service
Visit our store
Use our mobile application
Connect your mobile device to our store’s Wi Fi network
Provide information through other means, such as subscribing to our email or agreeing to receive mobile messages. At registration and in each subsequent email or mobile message, you can choose to unsubscribe or choose not to receive such communications
By allowing social media channels to share information with us
During these interactions, we may collect the following personal information:
Your name
address
Phone number:
Date of Birth:
E-mail
If you use a credit card or debit card for payment, then your account
We may also collect your driver’s license number when you purchase certain gift cards or when you apply for our own brand credit card
If you use one of our services, or participate in one of our surveys, promotions, or lottery activities, we may ask you to provide additional information, such as your interests or product preferences
Through your purchases and interactions with us, we obtain information about the specific products or services you purchase or use, such as your preferences, interests, sizes, and favorite brands
When you visit our website, we may also automatically collect certain information from you, including information about your device, web browser, and IP address. In addition, when you browse the website, we may collect information about the individual web pages or products you view, the websites or search terms that refer you to the website, and information about how you interact with the website, such as the content you click on, where you may encounter problems on the website, and your buttons, mouse movements, and other usage patterns. This information helps us detect potential issues on our website, analyze website functionality, and improve user experience.
We may also collect:
Recording of a call with customer service
Video or photo of your visit to our store
Information in emails, text messages, chats, and voice calls between you and our sales personnel
When you register as an online customer with us, you can choose to provide additional information, such as your favorite designer. During the registration of your customer account, we will process your personal data to complete the ordering process and customize your personal shopping experience. Your data may be transferred to third parties for certain purposes, such as completing your current order or assisting tablewarelife with marketing efforts, subject to applicable data privacy laws.
When you visit our store and choose to connect to our wireless network, we may automatically collect information about your geographic location, some of which depends on which wireless network you are accessing. When this happens, we will perform de identification processing on the information, which means we will delete or modify (such as hashing) certain information that may be used to link data to you or your device. Unless you explicitly allow us to collect geographic location information about you, we will not attempt to re identify the geographic location information (i.e. link it to you or your device). If you give us such permission, you can decide to withdraw later.
To disable geolocation on mobile devices, open the “Settings” app and click on “Privacy”. Then click on ‘Location Services’. Scroll down until you see the “NM” application, then click the toggle button on the right to make the toggle button no longer green.
Unless you allow it, our mobile application will not transmit your geographic location information to us.
Some web browsers and devices allow you to broadcast your preferences that are not being “tracked” online. At present, we will not change your experience based on whether such signals are broadcasted or not.
4、 How do we use the information we collect
TablewareLife may collect your personal data through legal and transparent means, and obtain your explicit consent when necessary. The data we collect and process is necessary for the operation of our business, in line with our legitimate interests, and is limited to the purposes stated.
We may collect information for:
Complete your purchase transaction
Provide the services you request, including responding to you when you request information
Send you our catalog and other marketing products
Determine your product and service preferences so that we can notify you of new products or other products, services, and promotional activities that may be of interest to you
Notify you of product recall or provide additional information about the product you purchased
Improve our product selection, customer service, and overall shopping experience
Analyze the functionality of our website, detect and resolve website issues, improve our website design, and enhance user experience.
Tablewarelife will not have any legal impact on you solely due to the automatic processing of personal data.
When we need your personal data to complete your purchase transaction, failure to provide such information may result in us being unable to complete your transaction.
For EU residents, we only conduct marketing with your explicit consent and compliance with applicable data privacy laws. Unless EU residents have provided such explicit consent, they will not be added to the marketing list.
I. Other people with whom we share your information
As mentioned above, all information we collect may be shared among all ourdinnerset entities.
Service providers: We may also disclose information to external companies that help us provide products and services to you. For example, we may collaborate with external companies to: (a) manage customer information databases; (b) Assist us in distributing emails; (c) Assist us in marketing and data collection; (d) Provide us with storage and analysis; (e) Provide fraud prevention; (f) Provide other services aimed at helping us maximize our business potential. We require these external companies to agree to keep confidential all information we share with them, use it only to fulfill our obligations under the agreement we have reached with them, and comply with applicable data privacy laws.
Other companies: ourdinnerset may collaborate with selected suppliers to promote products and services that we believe may be of interest to you. If you do not wish to have your information shared with these carefully selected external companies, you can send an email to [email protected] Let’s get in touch.
Business Transformation: We may transfer any of our rights or obligations to any person, or transfer or share personal information with such person, or be otherwise deemed to be our successor or assignee, based on any agreement, or due to the sale, merger, or integration of our business or other transfer of our assets (whether voluntary or legal).
Compliance with the law: When required by law, we may provide access to information to cooperate with police investigations or other legal proceedings, prevent abuse or unauthorized use of our website, limit our legal liability, and protect our rights or the rights, property, or safety of visitors or the public to this website.
II. Your choices regarding the use of the information we collect
We offer you multiple options regarding our handling of your non-public personal information.
Email: If you do not wish to receive emails from [email protected] or its affiliates, you can click on the “Manage Your Email Preferences” link at the bottom of any email communication we send. Select ‘Unsubscribe’ at the bottom of the opened page.
Direct mailing: If you have provided an email address to the salesperson but no longer wish to receive in store or omni channel promotional information, you can click on the “unsubscribe” link at the bottom of the electronic receipt or the link provided at the bottom of the email sent by the salesperson to unsubscribe. You can also send an email to [email protected] .
III. Cookie
Like most websites, our website uses small data files stored on your computer or mobile device, known as cookies. There are two types of cookies: session cookies and persistent cookies. Session cookies enable us to recognize your actions during browsing sessions. Persistent cookies will still be stored on your device after you close your browser, until they expire or you delete them.
Cookies and web beacons are typically single pixel images used to transmit information from your computer or mobile device to our website, enabling us to provide you with high-quality customer service, improve our website design, product classification, and special promotions through the following methods:
Track the items in your shopping cart;
Remember you when you visit our website again;
Identify the pages you click on during your visit to our website;
The website name you visited immediately before clicking ourdinnerset.com; as well as
Help track whether our communication has been conveyed to you, measure its effectiveness, and enable us to better design future communication.
We use this information to improve our website design, product portfolio, customer service, and special promotional activities. Some of these cookies are absolutely necessary for website access and operation, while others are not necessary for website access and operation.
We may enter into contracts with third parties who may use cookies and web beacons to collect information on our behalf or provide services such as credit card processing, transportation, promotional services, data management, or website troubleshooting and analysis. We refer to them as our customer service partners. According to our contract with them, these third parties are not allowed to share this information with anyone other than us or our other customer service partners.
We use third-party redirection and re marketing features on our website. These technologies enable us to attract Internet users who have visited the website before through personalized advertisements on the partner website. For this purpose, the redirect or re marketing provider will store a cookie on your hard drive. Based on cookie technology, anonymous user details will be stored – such as advertisements you receive or click on from us, products you view, or whether you have made a purchase.
5、 Children’s Privacy
Protecting children’s privacy is very important to us. Our website is aimed at the general public. We do not collect or retain information about children under the age of 13 that we actually know, and no part of our website attracts people under the age of 13. We will also not send emails to anyone who tells us they are under 13 years old without their parents’ consent.
Children under the age of 13 should always obtain permission from their parents or guardians before providing any personal information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other network filtering techniques to monitor their children’s access to the internet.
When visiting our website, you may be linked to websites operated by our business partners or other third parties. But this does not mean that we endorse these websites. We make no representations or warranties regarding any website you access through this website. These websites are not related to us, and we cannot control or be responsible for their information or activities.
In addition, our privacy protection measures may differ from those of other websites. If you provide personal information on one of the websites, you will be bound by the privacy policy of the website operator, not the ourdinnerset privacy policy. Before providing personal information, please be sure to understand the privacy policy of any website.